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Shipping

Shipping fees are non-refundable. For items returned to Alienkart due to undeliverable addresses or issues at Customs, refunds will be issued for the net price of your item(s) minus the shipping charge.

International Shipping: Alienkart is not responsible for the payment of Customs or VAT Fees. The fee varies and is determined by each country and cannot be calculated in advance. By processing an order, you agree and acknowledge that you will pay any Customs and VAT fees that may occur.

 Alienkart does not hold or accept any responsibility for packages that have been stated as items lost, stolen, stuck in transit, or undelivered. We do not issue refunds or store credit for packages that the courier confirms as lost in transit or undelivered. Please contact your local postal service.

METHOD 

TIME*

Standard – US

2 Weeks

Standard – EU & AU

3 Weeks

Standard – Canada

2-4 Weeks

Standard – International

No shipping time guarantee 

*Orders are processed Monday-Friday (Excluding CN Holidays). Shipping timelines don't apply to orders shipped to APO/FPO Addresses.

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